Customer Benefit Quotes

I think competition is good. It finally delivers the best value to the customer, and I think it keeps all the players on their toes.

Companies that grow for the sake of growth or that expand into areas outside their core business strategy often stumble. On the other hand, companies that build scale for the benefit of their customers and shareholders more often succeed over time.

Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste.

Don't tell people how good you make the goods; tell the how good your goods make them.

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.

What is a business? It's simply an idea that makes someone else's life better

Companies that build scale for the benefit of their customers and shareholders more often succeed over time.

You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.

'Quality' means what will sell and do a customer some good - at least try to.

When your product solves a problem that costs customers sleep, revenue, or profits, things are definitely looking up.

Lean thinking defines value as providing benefit to the customer; anything else is waste.

Our alliance with Toysrus.com has proven to be a great win for customers, and we've looked forward to taking the next step by introducing the new Babiesrus.com teamed with Amazon.com store since we forged the alliance last August.

The role of business is to provide products and services that make people's live better - while using fewer resources - and to act lawfully and with integrity. Businesses that do this through voluntary exchanges not only benefit through increased profits, they bring better and more competitively priced goods and services to market. This creates a win-win situation customers and companies alike.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

If someone is doing that, saving the customer money, is making a profit so bad?

Being a smaller, nimbler company is better for our customers, employees and shareholders.

You always think in terms of customer benefit. You always think, "How could I really benefit people at such a high level that they would love to buy my product or service and recommend it to others?"

I believe that companies that have the opportunity to improve the lives of their customers and communities have the responsibility to do so.