communication guidelines Quotes

Grammar is...the pole you grab to get your thoughts up on their feet and walking.

I don't think we're supposed to say [expletive deleted] anymore.

The UN was very media-shy, and its relationship with the press was very controlled; although periodically I spoke to the press, the rule was, only the secretary-general speaks to the press; only the secretary-general makes... So you would see many situations where under-secretaries-general would come in and speak. I opened that, and I encouraged all of them to speak in their areas, whether it was peacekeeping or humanitarian efforts.

And surely one of the best rules in conversation is, never to say a thing which any of the company can reasonably wish had been left unsaid.

When I read some of the rules for speaking and writing the English language correctly, I think any fool can make a rule, and every fool will mind it.

Here's a simple guideline: if five names or fewer are cc'd, just go nuts and hit 'reply all.' But if more than five folks appear in the cc line, pause. Give it a thought. Some people are promiscuous and cc dozens of people who don't need to know each other's business.

Over time, it also became important for me to share my management principles with the people I worked with because we had to agree on how we should be with each other - and that way is unique. Because the logic behind being radically honest and radically transparent with each other wasn't clear, it had to be spelled out in these principles.

Etiquette can be at the same time a means of approaching people and of staying clear of them.

It is well to remember that grammar is common speech formulated.