Communication Analysis Quotes

Men aren't really complicated. They are very simple, literal creatures. They usually mean what they say. And we spend hours trying to analyze what they've said, when really it's obvious.

We can watch every time someone looks at a profile. Do they choose to send that person a message? We can look at every message that's sent, and we can determine, was that message replied to or not.

I tend to stare at people and memorize what they're saying and how they say it.

Mind not only what people say, but how they say it; and if you have any sagacity, you may discover more truth by your eyes than by your ears. People can say what they will, but they cannot look just as they will; and their looks frequently (reveal) what their words are calculated to conceal.

I have a habit of comparing the phraseology of communiques . . . noting a certain similarity of words, a certain similarity of optimism . . . and a certain similarity in the lack of practical results during the ensuring years.

What data can tell you is if you have 10 messages, all of which you believe, it can tell you which messages are resonating and which aren't. And if you break it down even further, the truth of the matter is some messages resonate one place and other messages resonate another place.

What I thought I developed all of those years ago was a pattern to understand communication.