Balanced Feedback Quotes

I like a leader who can, while pointing out a mistake, bring up the good things the other person has done. If you do that, then the person sees that you have a complete picture of him. There is nobody more dangerous than one who has been humiliated, even when you humiliate him rightly.

People want to say something negative before they say something good.

You can't make the kid feel like he just made three mistakes in a row and you're pumping him up. No. There's a balance to it. It's, 'Listen, here's why you did what you did. Don't do it next time, and you'll be OK.'

My general approach to opposition is where the government is getting something right, we should say so. And where we disagree with them, we should say so, too.

Sandwich every bit of criticism between two layers of praise.

Constructive criticism is about finding something good and positive to soften the blow to the real critique of what really went on.

Praise little, dispraise less.

You can tell your kids they are perfect and don't need to change - which could cause insecurity when they recognize their own shortcomings - or tell them they are terrible, which would undermine their sense of self-worth and confidence. There's a happy middle ground.

I think it actually strengthens your critique when you aren't just "no" on everything.