Gerald Chertavian Quotes

In elementary school, we should teach nonviolent conflict resolution and healthy communication skills, which will help children cope with issues like rejection and sexuality later in life.

Empathy is the bridge to understand those who you may be lucky to one day lead, and it is - in my opinion - the most under-appreciated human skill in business.

We don't need a psychologist with the Dutch team; we are grown-up men. The ones who have a problem with other players or the manager should tell them face-to-face. That is the only psychology we need.

One of the other things I think that I've been able to do in my life, is to listen well.

Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That's why they look alike.

Eighty to 90 percent of success in a company has nothing to do with business at all - it's all personal.

We're losing social skills, the human interaction skills, how to read a person's mood, to read their body language, how to be patient until the moment is right to make or press a point. Too much exclusive use of electronic information dehumanises what is a very, very important part of community life and living together.

I enjoy working with people. I understand that as a necessity. And clearly that's something that develops as you get older. And I've grown into that.

I think there's a worry that an excessive use or an almost exclusive use of text and emails means that as a society we're losing some of the ability to build interpersonal communication that's necessary for living together and building a community.

Exceptional employees don't possess God-given personality traits; they rely on simple, everyday EQ skills that anyone can incorporate into their repertoire.

In most job interviews, people say they are looking for people skills and emotional intelligence. That's reasonable, but the question is, how do you define what that looks like?

I believe you learn social skills by mixing with people.

At AT&T, I learned an awful lot about people, and how important it is to have the right people in the right jobs. And when I say 'right people,' I'm not talking about their college degree or work history; I'm talking about things like bearing - How does this person interact with other people? Can he or she talk to you and not tick you off?

People don't know how to listen, and it's not their fault. In school, we learn how to read, we learn how to write - but nobody teaches you how to listen.

Watch people and how they handle other people. You have to stay open and keep your eyes open to them.

Knowing who I am as a player and working on my deficiencies, communication is something I try to pride myself on.

You tend to relate to the other person better if you understand their professional needs.

Let's teach boys at school the personally and economically valuable skills of self-expression and emotional intelligence, of mediation and problem-solving.

I get along very well with people - that's both an advantage and a disadvantage.

Intelligence, knowledge or experience are important and might get you a job, but strong communication skills are what will get you promoted.

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn't distinguish between being a more empathic manager and a more empathic father.

I've had to relearn how I work with people so that if and when I do avoid different things I don't send any messages in doing so.

I don't have problems with people, because if I do, I address it.

I consider social skills a bit like learning a language. I've been practising it for so long over so many years I've almost lost my accent.