Christopher Voss Quotes
'No' is a dynamic that you've got to master before you can ever master 'yes.'
Citations
Voss, Chris. Chris Voss Teaches the Art of Negotiation. MasterClass, 2019.
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Christopher "Chris" Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd and co-author of the book Never Split the Difference. He is an adjunct Professor at Georgetown University's McDonough School of Business and a lecturer at the Marshall School of Business at University of Southern California.