Mark Goulston Quotes


MIA stands for 'missing in action,' which is the way others can experience you when you're too busy multi-tasking, being pulled at by the world and by everything that's going on in your head, and, essentially, when you're too busy being busy.


Citations

Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. AMACOM, 2009.

Related Quotes

Mark Goulston
Mark Goulston
  • Born: February 21, 1948
  • Nationality: American
  • Profession: Psychiatrist, Author, Consultant

Mark Goulston is a psychiatrist, executive coach and consultant to major organizations. He is the inventor and developer of the process called Surgical Empathy whereby using targeted and focused empathy, one is able to break through to people and free them from internal emotional and psychological blocks that can impair their functioning, well-being and satisfaction in life.