Misha Glenny Quotes

In an era when information can be sent instantaneously anywhere, it is utterly nonsensical that our Nation's police, the fire, and EMS personnel cannot consistently communicate with each other.

States are looking for low-cost solutions that will enable better communication, while avoiding the danger in which the chain of command breaks down in emergencies. We do not want everyone talking to everyone else all the time.

As everyone in Louisiana knows, there was often no communication or coordination between the state and federal government in the aftermath of Hurricanes Katrina and Rita.

In terms of responders to a national disaster those first responders must be able to talk to each other…. They are still not able to do so.

It's critically important that people trust you during a public health crisis.

... He had always rather liked emergencies. Other people's at any rate. They put your own problems into perspective. It was like being on a ferry. You didn't have to think about what you had to do or where you had to go for the next few hours. It was all laid out for you.

Who takes care of their people better? FEMA or Hezbollah?

At some point, we have to stop a force that's going out and drowning people in steel cages and chopping off heads.

When you work with people who misunderstand you, instead of getting transmissions, you get transmutations, and that's much more interesting in the long run.

Being hated and hunted and blamed for your own suffering makes people kind of testy, nervous, and on edge, and often fundamentalist and extreme. Bombs get thrown only when people cannot honestly talk together.

Wouldn't it be nice if the internet blew up?

Once again, victims of disaster have turned to the UN and the international community in their time of need, .. The world needs the UN's leadership in these times, and the UN needs the world's support. We are communicating with the UN and its agencies to learn where UN Foundation funds may be of greatest assistance to the UN's relief efforts.

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

All relationships have the same basic components: people, needs, and expectations.

Well there's floodin' down in Texas. All of the telephone lines are down. Well, I've been tryin' to call my baby, Lord, and I can't get a single sound.

They seem to be getting it together. How much damage will the picture of people spending four or five days on rooftops do That depends on how well it goes from here on out.

You've just got to get people organized and tell them the truth. There aren't any magic tricks to it. You know, sometimes it's pretty amazing. Actually, I mentioned a pretty striking case of this in "Crisis and Hope," which was the Caterpillar case in the early 1990s.

The less people know, the more they yell.

An inability to communicate has little to do with international friction-as is seen in the special ferocity of wars fought between people who speak the same language.

Our intentions tend to be much more real to us than our actions, and this can lead to a great deal of misunderstanding with other people, to whom our actions tend to be much more real than our intentions.

Most people have two emergency modes. Fight and Flight. But Conner always knew he had three. Fight, Flight, and Screw Up Royally.

It's a terrible and tragic and counterproductive policy to avoid communicating with people who disagree with us.

The one thread that was most surprising and most consistent was the lack of fear that people felt at the worst moment. They felt a lot of fear in early stages, when they're just realizing what's happening. But then things really seemed to be at their peak of terror, the fear went away. You can imagine why that's useful. At that moment your brain needs to focus all its attention on surviving, so people will feel a sense of calm as their brain tries to sort out a plan.

Leadership is the art of disappointing people at a rate they can stand.

But why, why, why can't people just say what they mean?