Shawn Fanning Quotes

Companies like Pinterest and Twitter did not become sensations because of Google search but because of the many ways users find out about great sites.

You should always look for opportunities to test innovations on a subset of users if you can.

The power of Facebook is not only in the vast size of the connected audience, but also in the quality of the social ties and interactions that occur within the network. The Facebook social graph fuels our mantra 'Try it for free', 'Share it if you like it', 'Buy it if you love it.'

If you are going truly viral, you don't need press. I mean, MySpace grew for a very long time without any press.

Twitter needs to continue being a good listener and recognize that the service has been redefined by lots of people, tweet by tweet, but also come up with its own priorities.

Twitter didn't make up the hashtag. Twitter didn't make up the retweet. It's our users. And people started using them so much that we decided to weave them into the product. I can't think of another company that has taken its users' actions and said, 'We're going to make them useful to everybody.'

You may be trying to drive in a particular direction that people don't necessarily understand at first. In our case, we knew the users we had in mind for this product. So in the early days, we looked at our customers, really just testers at that point, and we paid extra attention to the teams we knew should be using Slack successfully.

In order for a service to be social, you've really got to start from the ground up. The fact that almost a third of the U.S. population have even heard of Spotify is really because they've seen it on Facebook and friends have been sharing.

You have to know what your users are experiencing.

With 100 million people, somebody is using your product in some interesting way. If you change it... you're going to break some use cases.

Google likely never cared if Google+ 'won' as a competitor to Facebook (though if it did, that would have been a nice bonus). All that mattered, in the end, was whether Plus became the connective tissue between all of Google's formerly scattered services. And in a few short years, it's fair to say it has.

User-centered design means working with your users all throughout the project.

I don't think there are as many usability issues as there are tactical or strategic decisions related to whether incorporating social networking into your site is going to help or hurt.

Moveon is not a one-way broadcast media. The Internet, when used best, is a two-way media. We have a forum in which people can post comments and those comments can be rated. We get a sense of what people feel most passionately about.

My sweet spot is figuring out how to make a product that people love and how to refine it to make them love it more. All the rest is business noise.

As users flock to Vine, Snapchat and, previously, Instagram, the social platforms are challenged to continue to be the primary provider of these services to the growing army of smartphone users.

Google actually relies on our users to help with our marketing. We have a very high percentage of our users who often tell others about our search engine.

In many cases, the user interface to a program is the most important part for a commercial company: whether the programs works correctly or not seems to be secondary.

At any time of day, hundreds of different versions of Facebook are running on the Internet - with a changed color here, a moved button there - and the user response to each variation is measured. And the same is done with advertising.

I actually don't read most of the coverage about Facebook. I try to learn from getting input from people who use our services directly more than from pundits.

There was a lot of dialogue between the people who were developing Flickr and their users to get feedback on how they wanted Flickr to develop. That interaction made the initial community very strong, and then that seed was there for new people who joined to make the community experience strong for them, too.

Twitter is all about user experience - the fact that it is so easy, so clean, so unencumbered has won it so many users and fans, for so many different reasons.

If you publish something in traditional media, it's one-way. With social media, we get all this info coming back from those who read our posts.

It's not 100 per cent clear to me what's working about Snapchat.

The problem with Myspace was always that it was never as strong a product as it needed to be. It left itself vulnerable to competition. It was only a matter of time before someone created something better.