Ken Blanchard Quotes
Don't quack like a duck, soar like an eagle.
Citations
Blanchard, Ken, and Sheldon Bowles. Raving Fans: A Revolutionary Approach to Customer Service. William Morrow, 1993, p. 11.
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Kenneth Hartley Blanchard is an American author, business consultant and motivational speaker. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager, has sold over 15 million copies and been translated into many languages.