Rosabeth Moss Kanter Quotes
Confidence isn't optimism or pessimism, and it's not a character attribute. It's the expectation of a positive outcome.
Citations
Kanter, Rosabeth Moss. Confidence: How Winning Streaks and Losing Streaks Begin and End. Crown Business, 2004.
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Rosabeth Moss Kanter is the Ernest L. Arbuckle professor of business at Harvard Business School. She is also director and chair of the Harvard University Advanced Leadership Initiative.